Privacy Policy

PRIVACY POLICY – Infuse Data Solutions

The Data Controller for this website is INFuse Data Solutions Ltd. The purpose of this statement is to inform users of the site about what personal information (“Data”) is collected, stored when they visit the site and why, how this information is used, if it is disclosed, how long it is retained, user’s rights and the ways in which we protect users’ privacy.

Any Data collected will be held securely and in accordance with the EU General Data Protection Regulations 2016/679 (“GDPR”) as is necessary for the performance of a contract, i.e. build a web site or in order to comply with a legal obligation.

New and existing customers may receive marketing information from us relating only to our products, service and promotions for the purposes of our legitimate business interests. However, those customers wishing to opt out of such communications will be given an opportunity to do so on each occasion that such a contact is made.

Data will not normally be disclosed to third parties. However, we may need to disclose Data to a third party so that they can provide a service, or fulfil a request for information. Any personal information that we pass to a third party will be held securely by that party, in accordance with GDPR and used only to provide the services or information requested.

Users have the following rights relating to the lawful processing of their Data:

A copy of any Data currently held
Withdrawal of Consent to Process Specific Data when consent has been required
Right to have an error in the Data corrected
Right to object to the processing of Data in particular circumstances
Right not to be evaluated on the basis of automated processing

If you wish to exercise any of the rights referred to above you must send a written request to:

Chris Cody – Director, INFuse Data Solutions, Bank Farm Buildings, Chester Road, Aldford, Chester CH3 6HJ

INFuse Data Solutions must comply with your request, if it is able to do so, within 1 month of the request being received. The information will be supplied free of charge unless the request is manifestly unfounded or excessive, particularly if it is repetitive.

You also have the right to take any grievance relating to Data Protection to the Information Commissioners Office.

Additional Policies

View our Cookie Policy

Call Recording

All calls may be recorded for training and quality assurance purposes.

Our online systems require the use of cookies in order to function correctly, by using this online system you agree to the use of cookies. For more information on cookies please see allaboutcookies.org

Linking to other sites from our website

Our website contains links to other sites, which are not managed by INFuse Data Solutions.

INFuse Data Solutions is not responsible for the privacy practices within any of these other sites. Users should be aware of this when leaving our site and we would encourage users to read the privacy statements on other sites visited.

Changes to this policy

If our privacy policy changes, these changes will be reflected in an updated version. Regularly reviewing this page will ensure that users are always aware of the most up to date policy.

COOKIE POLICY

Cookies are small data files which attach themselves to PC’s or mobile devices, such as mobile phones or tablets, when visiting a website. A user will be advised that the website uses cookies and may be asked to authorise them by clicking OK. Cookies do not collect information that could identify a user personally, unless a login is required to access an account.

Cookies perform many different functions, from remembering that user log in information when visiting a site to what user preferences are selected. They also help identify which web pages are the most popular and what type of journey a visitor has through a website. This information helps website developers to plan and improve the content and layout of web sites and they play an important role in helping to develop a site that is easy to use and provides all the information needed for users.

There are different types of cookies which can be used at any time depending on what information the company needs to improve the site:

Session cookies – Session cookies track user movement from page to page – they remember any information provided by the user to prevent repetition of inputting details. They help speed up the navigation of the website and are automatically deleted when the web browser is closed down.

Persistent/permanent cookies – These cookies measure how often a user visits and also remembers preferences and settings to speed up and enhance the user experience of the website every time it is visited. These cookies are not deleted when the browser is closed.

Anonymous permanent cookies – these cookies gather web statistics but don’t gather information which can personally identify the user. The information from these cookies is used to help improve the online experience of the website by making it faster and easier to navigate.

Third party cookies – These cookies are set by another company (domain) such as Google Analytics, for example, which is a tool which collects web data for analytical purposes. They track user behaviour such as which pages are most commonly viewed, how many users visited the website, entry and exit pages, number of page views and also which browsers were used and they also track revenue, what is purchased and how often. For more information on Google cookies and their privacy policy visit https://www.google.com/policies/privacy/ads/

Traffic log cookies – Used to gain analytical information such as this. It helps website owners analyse what works well, what doesn’t and what potential customers might want. This information also helps to anticipate user needs in order to provide better products and services.

First party cookies – These cookies are set by the website owners and they gather information about the user by collecting personal data such as name and job title, contact information including email address, demographic information such as postcode, preferences and interests and other information relevant to customer surveys and/or offers. These cookies activate when a user logs into their account and helps to manage their logged in session. This cookie is deleted from the device when the browser is closed.

The information gathered from cookies is also used, on occasion, for promotional and market research purposes such as sending promotional emails about new products, special offers or email surveys to get feedback from users of the website.

Cookie Policy